Refund Policy
Last updated: 8 October 2026
JPCardHunt is currently in a free beta — nothing is charged and there is nothing to refund. This policy applies once paid plans are introduced. It is part of our Terms of Service.
1. 14-day money-back guarantee
If you are not happy with a paid plan, you can ask for a full refund within 14 days of your first payment for that plan — no explanation needed. Write to [email protected] from the e-mail address of your account, or use the refund option of the payment provider shown on your receipt. The refund goes back to the original payment method, usually within 5–10 business days depending on your bank.
2. Cancelling a subscription
You can cancel at any time in your account or through the payment provider. Your plan stays active until the end of the period you have already paid for and then is not renewed. Cancelling does not delete your account; you return to the free plan.
3. Renewals
Automatic renewals after the first 14 days are generally not refunded, because the service is available to you for the whole period. If you forgot to cancel and have not used the paid features since the renewal, write to us within 7 days of the renewal and we will refund it.
4. When we always refund
- You were charged twice or charged by mistake.
- The service was unavailable for a significant part of your paid period because of a fault on our side.
- We discontinue your plan — you receive the unused part of any prepaid period.
5. Your legal right of withdrawal (EU consumers)
As a consumer in the EU you have the right to withdraw from a contract for a digital service within 14 days without giving a reason. Because our money-back guarantee above already gives you a full refund within 14 days of your first payment, you can simply use it. If you ask us to start the service immediately and then withdraw, the law allows a deduction for the service already provided, but under our guarantee we refund the full amount.
6. What we do not refund
We do not refund purchases of cards or any costs related to them — we do not sell cards. Questions about an item, a seller, a proxy service, shipping or customs must be addressed to that seller or service.
7. Contact
Anton Kopach, JPCardHunt, Bulgaria — [email protected]